Technology and Innovation

Enhancing The Guest Experience

Compass One’s goal is to leverage emerging technologies that enhance Bedrock’s ability to manage market venues and enhance the guest experience. We’ll do this with clear auditing, reporting and notification capabilities from anywhere, combined with guest facing apps and social media engagement.

We’ve created a technology plan for you with a customizable road map drawn to:

  • Enhance and personalize the guest experience
  • Deliver world-class solutions that support healthy living
  • Increase speed of service and convenience
  • State-of-the-art data analytics and reporting tools

 

Each plan also includes the latest innovations in data security‭, ‬giving you peace of mind that our solutions are always at work‭ ‬to safeguard your information‭. ‬

Enhance and Personalize the Guest Experience

From mobile devices to online ordering and payment‭, ‬through social media and new payment methods‭, ‬we stand at the forefront of industry efforts to understand and respond to the demands of the next-generation consumer experience‭. ‬Our guest-centric solutions‭ ‬for‭ ‬‭you‭ ‬include‭:‬

Digital Signage

Our interactive digital signage is ideal for upselling and cross-selling‭, ‬promoting specific menu items at peak times and seasons‭. ‬High-definition video‭, ‬animated graphics and real-time information entertains‭, ‬educates and informs guests with customized content‭.‬

Dining Websites

Customizable and mobile-friendly‭, ‬our dining websites make it easy to stay in touch with guests anytime‭, ‬anywhere with daily menus and associated nutritional information‭, ‬limited-time deals and discounts‭, ‬custom feedback options‭, ‬hours of operation and other content specific to each dining location‭.‬

Mobile Dining App

Our mobile dining app can be tailored to reflect‭ ‬‭your brand identity‭, ‬enabling your staff and visitors to view location-specific menus‭. ‬With ordering‭, ‬delivery and payment options‭,‬‭ ‬enjoy conveniences that keep pace with other popular retail apps‭. ‬Rich features include syncing with health and fitness apps‭, ‬allowing for valuable data capture‭. ‬Extend its marketing capabilities to reach guests with special offers using geolocation and robust content‭.‬

Interactive Media Walls and Touchscreen Tables

A marketplace isn’t just a place to grab a quick sandwich‭ ‬‮–‬‭ ‬it’s where associates catch up on the day’s news‭, ‬chat with each other or just spend a few minutes of downtime‭. ‬These venues are ideal spaces to promote‭ your history and brand‭. ‬Using interactive media walls and touchscreen tables‭, ‬guests can read company news‭, ‬browse general health and wellness information‭, ‬or play games and surf the web‭.‬

Social Media Engagement and Targeted Advertising

We use relevant platforms to stir up excitement and boost sales among existing and potential guests‭.‬

Instant Feedback Surveys

Whether your guests are using our app‭, ‬dining websites or other devices‭, ‬they can easily provide one-touch feedback in real-time‭. ‬Our instant survey tools are easily customizable‭, ‬user-friendly and generate at-a-glance or in-depth analyses‭.‬

Adding social media to the marketing mix can increase awareness, motivate engagement and attract more traffic.

Bookshelf-sized, smart indoor farms that automate the hardest parts of growing.

Farmshelf was founded in 2016 in a San Francisco garage by Andrew Shearer. Out of a desire to grow his own food, Shearer envisioned beautiful, smart hydroponic grow systems that would enable anyone to grow produce where they live, work, and eat. 

Just three years later, after establishing headquarters in Brooklyn, NY, there are more than 250 Farmshelfs growing fresh and flavorful produce at businesses across the country. 

Key Features 

  • NEW! Compass has a strategic partnership with Farmshelf offering our sectors industry advantaged pricing and service model
  • Year-round harvesting
  • Water and nutrients automatically delivered allowing plants to grow 2-3x faster
  • App monitors plants with cameras and sensors
  • Crops include leafy greens, herbs, edible flowers, micro-greens and tomatoes

Farmshelf is on a mission to bring the farm to you. We are committed to creating smart indoor farms that enable the user to grow leafy greens, herbs, and more. where work

Farmshelf closes the gap between farm and fork and grows food 2-3 times faster than conventional farming (using 90 percent less water). 

Our Farmshelf model enables teams to harvest just what’s needed, when it’s needed. Let’s get growing. 

Prior to Farmshelf, Shearer began his journey in sales and business intelligence at Twitter and Pinterest. He passionately worked to humanize the relationships between brands and users through technology in order to create deep, relevant, and more sustainable relationships. 

Relay delivers Hospitality! Count on Relay to handle the time-consuming task of room deliveries quickly, safely, and reliably. Able to operate elevators and navigate crowds. Relay increases revenue and productivity while improving the guest experience.

Key Features

Highlights

  • Self-driving autonomous navigation
  • Safe around people and obstacles
  • Navigates elevators safely with people
  • Secure, trackable delivery
  • Integrates with software systems
  • Customizable to corporate brand, and/or promotions

 

Hurdles

  • Light elevator integration
  • Bin capacity

Restaurant-quality meals delivered via a proprietary process coupling ingredient-integrity and speed heating.

Yo-Kai Express is an autonomous restaurant solution offering your guests a hot meal, 24/7. Just imagine a freshly prepared bowl of ramen ready in less than two minutes…as if it just appeared.

Fresh bowls, made with pride. Each bowl is crafted with farm to table ingredients, local and reputable meat vendors, fresh veggies and noodles all in a scratch made broth. There are no preservatives, and we source organic whenever possible. Each bowl is prepared in completely sustainable packaging.

Yo-Kai Features & Benefits

• Healthy gourmet food available 24/7 with various cuisine offerings, including Asian, Italian, Mediterranean and more

• Contactless ordering and pick-up

• Compact machine, only 30 sq ft needed

• Automated sanitizing

Highlights and Metrics

Key Features:

  • Gourmet bowls of various cuisines- Asian, American, Italian and more
    • Heated to order in under 2 minutes
  • Little- to no-investment – Kiosk and products provided by Yo-Kai Express
    • Site readiness for water & power required
  • Revenue share = 15% for Onsite support
  • Frozen product storage, Kiosk re-stocking, & light exterior cleaning

Hurdles:

  • Minimum 200 bowls/week sold
  • 2 pallets (1200 bowls) per shipment
  • Storage – 2 pallets (1200 bowls) per shipment

 

Deployment Timeline: 8-12 Weeks

Performance Metrics:

  • 88 / 20 bowl capacity
  • Avg bowl pricing – $9.99 – $11.99

Inspired by an urban legend, ‘Yo-Kai’ is a Japanese and Chinese word meaning ‘spirit,’ a mythical creature of whom can appear anywhere at anytime.

Mobile Apps

Great mobile ordering experiences for operators and guests are made simple with our white label solutions. ‬Offering value through digital convenience‭, ‬ordering is easy from any mobile device‭, ‬anywhere‭, ‬anytime‭.  ‬

Better experience‭, ‬better business‭ ‬‮–‬‭ ‬Eatify drives revenue and volume for operators while improving the guest experience‭.‬

Limit contact using mobile checkout‭ ‬‮–‬‭ ‬Guests use their own devices for a contactless ordering experience end-to-end‭. ‬

Empowering operators‭ ‬‮–‬‭ ‬User-friendly tools let operators update menus‭, ‬post specials‭, ‬offer deals and create promotions‭.‬

Your order‭, ‬your way‭ ‬‮–‬‭ ‬Guests get exactly what they want with easy customizations of menu items‭.‬

Supporting both guest-facing and back-of-house applications, our mobile offerings feature robust platforms that makes contactless ordering intuitive and fun.

Intuitive mobile ordering in the workplace

Browse menus‭ ‬‮–‬‭ ‬Easily view all brands and menus at your marketplace‭.‬

Quick reorder‭ ‬‮–‬‭ ‬Guests can repeat past orders without having to rebuild personalized items‭.‬

Simple guest support‭ ‬‮–‬‭ ‬Contact support or send feedback directly in the app‭.‬

Discounts and promos‭ ‬‮–‬‭ ‬Flexible options let you discount by percentage or dollar value‭.‬

Refer a friend‭ ‬‮–‬‭ ‬Offer users incentives to generate instant referrals‭.‬

Nutritional information

  • Clearly communicate the most popular nutritional content‭.‬
  • Make it easier for diners to make healthy decisions‭.‬

Suggested upsells

  • Make recommendations to diners based on their choices‭.‬
  • Increase guest satisfaction and revenue at the same time‭.‬

Delivery

Get your meal when you want it‭, ‬to a location that’s most convenient for you‭.‬

Payments and processing

We support all major credit and debit cards‭, ‬Apple Pay and Google Pay‭.‬

Back-of-house

The back-of-house platform was built to launch‭, ‬deploy and manage the Eatify digital experience for frontline staff and guests‭. ‬Operators maximize time with these efficient features‭: ‬

  • Manage and update specific menu content‭, ‬promos and settings‭.‬
  • Integrated software tracks and organizes mobile orders as they come in‭.‬
  • Simple back-end management includes visibility into inventory‭.‬
  • Easily change hours of operation and schedule station closures in advance‭.‬
  • Use ZIP codes or create your own zones for delivery areas‭.‬